In this review, I’ll be taking a deep dive into MemberMouse: one of the longest standing and most popular membership plugins for WordPress.
Setting up a membership site can be a very effective way to monetize your digital products and content.
WordPress isn’t designed to support membership sites as standard, but you can easily turn it into a membership platform by using a membership plugin.
MemberMouse is a WordPress membership plugin that has been around for over a decade. In that time it’s been used by thousands of customers to build successful membership sites. You can see some of the sites that have been built on the platform on the official MemberMouse site.
So is MemberMouse any good as a membership plugin? To answer that question I installed it on one of my own sites to try it out as well as reviewing some general opinions online of how it stacks up against alternative plugins, the pros, cons, and other factors to keep in mind when choosing a membership plugin.
MemberMouse has been in development for over 12 years. As you might expect for such a longstanding plugin, it has evolved quite a bit over that time as the development team has responded to feedback and feature requests.
This plugin is fairly easy to set up and use, as you’ll see in the walkthrough below. MemberMouse integrates directly into your existing WordPress site so that login, product, and checkout pages fit seamlessly into your site.
Some of the features offered by the plugin include:
MemberMouse is a fully functioning eCommerce platform with everything you need to start selling products on your site. Whether you’re selling subscription boxes, online courses, or any other type of physical or digital product, you can do it with MemberMouse.
MemberMouse makes it easy for you to set up a protected membership area on your site and protect content by custom post type, category, or any paste or page individually.
MemberMouse includes a powerful analytics and reporting platform that allows you to see where your sales are coming from and understand member behaviors to prevent loss of members. Some of the reporting features include:
MemberMouse integrates with over 2,000 apps via Zapier so you can automate workflow and communications and ensure all systems are syncing data.
Direct payment integrations offered by MemberMouse include:
MemberMouse also integrates directly with popular email marketing software including:
You can also create custom integrations with the MemberMouse API and WordPress hooks and filters.
MemberMouse offers three levels of plan depending on your needs. All plans come with the core features of MemberMouse, which include:
All plans are priced monthly and you can cancel your account whenever you like. There’s no need to pay for a year upfront as with many other premium plugins.
👉 We’ve negotiated an exclusive discount for our readers to get you 25% off any plan. Click here to get your MemberMouse coupon for 25% off.
You can compare the additional features of each plan in the table below:
|No. of members||5,000||50,000||100,000|
|Support||Email support only||Priority email support||Phone and email support|
|Advanced reporting suite||✗||✓||✓|
|Social signup & login||✗||✓||✓|
|Advanced subscription management||✗||✓||✓|
|Advanced affiliate controls||✗||✓||✓|
|Enhanced employee roles||✗||✓||✓|
All MemberMouse plans come with ticket-based email support. Users on the Advanced plan are given additional support priority, while those on the Premium plan can access support via telephone too.
Email and telephone technical support are available 7 days a week between 9 am and 5 pm PST. The team aims to answer your questions within 24 hours.
I emailed customer support out of office hours as I’m in a different time zone. I had an email reply and my issue had been resolved around 5 hours later. This was actually a very impressive response time considering it was still about an hour before the official support hours had started.
Additionally, if you don’t want the hassle of setting up a membership site yourself, MemberMouse offers a “Done for you” service via MemberDev. Of course, you’ll pay an extra fee for this service but it’s a nice option to have for those who want a completely hands-off experience without privately hiring a developer.
MemberMouse also offers a comprehensive range of self-service support including
In general, the documentation and support provided by MemberMouse are very impressive and they seem to have really made the effort to help their users get the most out of the plugin. You definitely won’t feel like you’ve been left to get on with it once they have your money.
Once you’ve signed up for MemberMouse, log into your account to download the plugin. The plugin will only work for domains you have a license for, so make sure the domain you want to set up as a membership site is listed in the License Management section of the “My Account” page.
If not, you can edit the domain from this page. You can also request additional licenses by contacting support. You’ll need to pay for each additional license but each MemberMouse account also comes with a complimentary staging license you can use for testing and setting up the plugin before you install it on your live site.
After downloading the plugin, log into your WordPress dashboard and navigate to Plugins > Add New.
Activate the plugin. If your domain is not registered to your license you’ll get an error message at this point, so you’ll need to add your domain to your license before you can progress further.
Once you’ve installed and activated the plugin, you’ll see you have two new pages in your WordPress admin menu: MemberMouse and Reporting Suite.
The main MemberMouse dashboard gives you an overview of your members and products. You can quickly see how many free and paid members you have, and how many members have cancelled. There are also video guides showing how to perform some common tasks in MemberMouse
This dashboard has links to the member management area as well as all the general settings and settings for product, checkout, payments, email, and affiliate.
You can also access developer tools, build membership signup forms to use anywhere on your site, view activity and coupon logs, and browse transactions.
MemberMouse also sets up 11 new pages on your WordPress site for checkout and user administration.
You can see these pages in your WordPress dashboard and make basic customizations by editing the pages directly.
MemberMouse supports three product types:
You can use membership levels and bundles to protect your content, while products assign a set price to a particular membership level or bundle.
This is a little confusing to get your head around when you’re getting started with MemberMouse. However, because the system is set up like this is allows additional flexibility as you can charge different prices for the same membership level.
By default, MemberMouse comes with a single membership level – free. You can add as many membership levels as you wish and assign multiple products to each membership level.
While a user can only be assigned one membership level per account, they can have access to multiple bundles. For example, you could sell bundles of courses at a discounted rate and allow a user to buy an additional bundle without changing their membership level.
This honestly doesn’t make too much sense until you start to play around with the system and add your own products and membership levels, but MemberMouse has provided a video explaining how the system works as well step-by-step guides for selling memberships, bundles, and physical products.
Each product has a link that you can paste anywhere into content on your site to add a link to purchase. When the user clicks this link it will take them to checkout to submit their details and make payment.
You’ll want to make sure you get paid when people sign up to your membership site unless you plan on offering only free memberships.
You can choose onsite payment via a gateway like Authorize.net or Stripe, or offsite payment, which will send the user to a third-party site like PayPal to complete their payment.
It’s also possible to offer a choice of payment methods.
MemberMouse also offers a test payment service you can use while you’re setting up your site to test that everything works properly without actually taking payment.
In Checkout Settings you can add custom fields to your checkout page, select the countries that customers can make purchases from, add shipping methods, enable reCAPTCHA, set currency, and adjust various other settings for memberships.
You can easily make single pages and posts accessible to members only by clicking the green “Grant Access” button in the settings on the edit screen. A pop-up appears and you can choose which membership levels will have access.
If you want to drip feed content, you can set this up under the “Drip Content Schedule” tab in the products settings.
From here you can directly add pages and posts to have access and set a day on which they will be available.
In the “Manage Members” section of your MemberMouse dashboard, you can import or export members, search members, or add a member manually.
To create a member, simply fill out a form with the membership level, name, email, and password.
When you select an individual member, you can view information about their account and engagement, edit the user information, cancel or pause membership, and view transaction history and activity log. You can also log in as that member, resend the welcome email, or merge their account with another member (useful if a member has created two accounts by mistake).
After you install MemberMouse, you’ll see a bar has been added to the foot of your site at the front-end when you’re logged in as admin.
With this bar, you can change the level of membership to view the site to check that all the content they have access to is visible and that they don’t have access to anything they shouldn’t.
You can also change the day of membership to test your drip content schedule.
The Reporting Suite is where you’ll spend most of your time in the plugin once you’ve completed the initial setup.
This screen gives you an at-glance overview of:
There are also interactive graphs so you can see how your member and revenue numbers have changed over a set time period.
From the Reporting Suite you can run reports on:
Now we’ve gone through the basic feature and functionality of MemberMouse, I’ll give a quick summary of things to keep in mind when you’re comparing it to other membership plugins.
MemberMouse is certainly a very flexible and powerful membership plugin. You can use it to set up many different types of membership sites and restrict access to content in multiple ways.
However, the trade-off of this flexibility and power is that there are a lot of settings to customize and quite a steep learning curve when it comes to using the plugin.
You should allow at least a day or two to learn the basics of MemberMouse and set your site up. Don’t expect to have a site up and running exactly how you want within minutes. You’ll also need to be comfortable using WordPress.
If you want to set up a membership site or you’re not happy with your existing membership plugin, MemberMouse offers a 14-day free trial. So it’s really worth signing up and trying it out for a couple of weeks.
Remember to use our MemberMouse coupon if you decide to sign up to get 25% off all plans.
Not sure if MemberMouse is the right choice for you? Check out our roundup of WordPress membership plugins for some alternatives.
Have you used MemberMouse? Or is there another membership plugin you prefer? Let us know your thoughts in the comments.
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